Refund policy

1. Introduction

Thank you for shopping with Baronboutiq.com. We want you to be completely satisfied with your purchase. If you need to request a refund, please review our Refund Policy below to understand the conditions and process.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Return Period: You must request a return within [X] days of receiving your order. [Insert specific timeframe, e.g., 30 days].
  • Condition: Items must be in their original condition, unused, and with all original tags and packaging.
  • Proof of Purchase: You must provide a receipt or proof of purchase to process the refund.

3. Non-Refundable Items

The following items are not eligible for refunds:

  • Sale Items: Items purchased on sale or clearance.
  • Customized Products: Personalized or custom-made items.
  • Final Sale Items: Items marked as final sale.

4. How to Request a Refund

To request a refund, follow these steps:

  1. Contact Us: Email us at support@baronboutiq.com with your order number and the reason for the return.
  2. Return Authorization: We will provide you with a Return Authorization (RA) number and instructions for returning the item.
  3. Return Shipping: Ship the item back to us using the provided return instructions. You are responsible for return shipping costs unless the item is defective or an error was made on our part.

5. Refund Processing

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method. Please note:

  • Processing Time: Refunds may take [X] business days to appear on your account, depending on your bank or payment provider.
  • Original Shipping Costs: Shipping costs are non-refundable unless the item is defective or an error occurred.

6. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the replacement item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@baronboutiq.com with photos of the damage or defect. We will provide instructions on how to return the item and issue a replacement or refund.

8. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us:

Baronboutiq.com
Email: support@baronboutiq.com